Privacy Policy

1. Personal information is important.
Hartleys is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, Hartleys will only collect and use personal information as set out below.

2. Collecting personal information.
Hartleys will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided voluntarily. When a product is purchased or through marketing activities (online, in a store, over the telephone etc.), personal information may be requested (such as name and address) in order to service product, provide updated information, and advise of other Hartleys products, which may be of interest. No one is obligated to provide personal information. However, failure to do so may result in Hartleys being unable to sell you products and/or provide certain services including after sales services.

3. Using and disclosing your personal information
Personal Information will be used for the following primary purpose:Eg:
  • To fulfil obligations under any sale and purchase contract and/or any other contract between the individual and ¬†Hartleys.
  • To render services related to Hartleys business such as after sales services.
  • To provide information about products, service and/or special offers.
  • To obtain opinions or comments about products and/or services.
  • To record statistical data for marketing analysis.

For the purpose described above, information may be shared with Hartleys either in Australia or overseas. Also, in order to operate the web site or deliver a service, personal information may also be shared with a service provider, a non-Hartleys company. Hartleys recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Hartleys, any Hartleys group company, or any member of the public, or to lessen a serious threat to a person's health or safety.
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